If you've ever had an expensive piece of equipment sitting idle because you're waiting on a less expensive part, you understand the headache this panel is built around. Medical device service parts are unique; you're not moving high volumes, you're moving small volumes of everything, and getting it wrong means a customer down and a technician standing there with empty hands. This panel brings together service leaders who live this challenge every day to talk about what actually works: how to decide what to stock, where to stock it, and how much is enough without burying cash in a warehouse. They'll also get into the messier stuff nobody loves talking about; warranty claims that get approved on a handshake because nobody can prove otherwise, and why the pricing tools built for high-volume industries just don't translate to our world. Come with your parts headaches; leave with a few new ideas and the comfort of knowing you're not the only one dealing with this. 

• Developing a clearer way to think about which parts deserve heavy stock versus which ones you can afford to source on demand, so you're not tying up cash in inventory that just collects dust 
• Learning why off-the-shelf planning systems often fall short for service parts, and what it actually takes to justify investing in something built for this specific problem 
• Tightening up warranty and claims visibility can quietly recover real dollars that are currently walking out the door on good faith alone